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NHS Print's Privacy Principles

1. We collect only information that is essential to providing optimal service to customers and users. Acquired information is strictly limited to what we need to know in order to provide optimal service levels to our customers and to fulfill all legal or regulatory requirements.

2. We inform users about what data is collected and how it will be used. Our customers are fully informed about the general uses we make of collected information and we will provide additional information upon request. We do not sell, lease or license confidential information to outside parties. We provide access to confidential information only to outside parties who are directly related to the delivery and service of our products and services. Information retrieval is fully disclosed to all authorized parties.

3. Our customers choose how their self-disclosed data will be used. We provide NHS Print business customers to decide how they want the information they disclose to be used. Opting out of information disclosure is available at any time.

4. We ensure information quality. We employ advanced technologies, well-defined practices, and a highly trained technical staff to ensure that self-disclosed data is processed properly, accurately and completely. We provide the mechanism for self-disclosed data to be corrected if errors or changes occur.

5. We use information security safeguards. We use advanced information security technologies and a highly trained technical staff to protect all data assets entrusted to us. We have implemented well-defined data security and data access procedures to further ensure that data is protected from improper access, loss, misuse or destruction.

6. We are responsive to requests for explanation about our data use and policies. Our Customer Service Representatives are trained to be responsive to queries about our policies, practices, products and services. Customer Service Representatives are also trained to facilitate the process of resolving any data discrepancies in third party data.

7. We hold our employees responsible for our privacy principles. Each NHS Print employee is personally responsible for helping to maintain public confidence in the company. All NHS Print employees are provided with training in the protection of data privacy and security practices, which are also included in the NHS Print employee handbook.

8. We provide these privacy principles to our business partners. We strongly encourage companies we select as our business partners to have privacy policies based upon accepted industry standards in the handling of self-disclosed data. These include companies that assist us in providing service to our customers or supply us with information about enterprises or individuals. During the business partner selection process, NHS Print scrutinizes the accuracy and quality of the data candidates, as well as their information handling practices.

9. We comply with all applicable privacy laws and regulations wherever NHS Print does business, based upon the prevailing jurisdictional requirements. As a company with a global reach, NHS Print is committed to remaining current with the requirements of all local, national and international laws and regulations applicable to our products and services.

10. We undergo regularly scheduled audits of our privacy policies and practices to monitor our compliance with our stated policies.

Web Site Privacy Policy

The following statement reflects the information gathering and dissemination practices for this web site, as well as any software applications and information services related to this web site.


We gather only the information that is essential to providing good service to our customers, partners and web site visitors. We do not sell, lease or license confidential information to third parties except for those third parties who are directly related to the delivery and service of our products and services. Any sharing of information is fully disclosed and done with the permission of all necessary parties.

We use your Internet protocol address to help diagnose problems with our server and to administer our web site. This site also collects the referring URL for tracking web traffic referred from other sites. The web site does not use cookies. Details of how we collect and use information related to individual web users and companies is described below.

Personal Information: We do not associate personally identifiable information (PII), such as your name, address, or e-mail address, with non-personally identifiable information (non-PII), such as Internet protocol addresses, to create personal user profiles. Although we do receive your e-mail address along with your e-mail, no other personal information is collected. We do not send unsolicited e-mails.

On occasion we will collect personal contact information through our web site to allow people to register for NHS Print seminars or other services. The purpose of collecting the information is to enable NHS Print to deliver the requested services and to contact the individual about the requested service if necessary. No credit card information will be handled through the web site, just the indication of payment method. If a credit card is to be used for payment, the PDF form will be printed and faxed to NHS Print with the card number, expiration date, and signature.

The personal contact information will be kept in an active NHS Print database until the conclusion of the seminar or service and will be used for future communications from NHS Print only with explicit permission from the individual provided at the conclusion of the seminar or service. It will not be sold, leased or combined with other data to create personal user profiles.

e-mail Links: We use e-mail links located on the "Contact Us" page to allow you to contact us directly with questions or comments pertaining to NHS Print. We do not sell, lease or license this information to third parties. We read every message we receive and have a commitment to reply promptly. This information is used to respond directly to your questions or comments. We may file your comments for the purposes of evaluating how we can improve our site or services, or we may review and discard the information.

Outbound Links: This site contains links to other sites. We make an effort to encourage our partner sites to comply with the current best practices for the electronic collection of personal and confidential information. However, is not responsible for the privacy practices or the content of these other sites or their associated companies and partners. NHS Print recommends that you review the privacy policy on other sites to ensure that you understand how they address issues related to the use of your personal information.

Choice / Access

We require user consent before collecting or using any personal information. Users may always decline to receive communications from us. Users may review, modify or remove from active use their information in our database, choose to no longer receive communications, or no longer receive our service at any time by contacting us


This site has security measures in place to protect the loss, misuse, and alteration of the information under our control. Employees are made aware of the security and privacy practices through new hire training, and periodic training for customer service, technical and other departments as needed.